Customer Portal
Bookings, live shipments, contracts, quotes, documents and invoices.
Portal account awaiting customer link
Your login is active, but StratoFreight still needs to link it to your customer company.
Portal access disabled
Please contact StratoFreight Operations if you believe this should be enabled.
Active Deliveries
Your current and upcoming movements.
Quotes Requiring Attention
Accept or decline sent quotations.
Quick Actions
Account
Book from Saved Route
Fastest way to repeat an approved lane.
New / Ad-hoc Transport
Send a new route to StratoFreight Operations for confirmation and pricing.
AOG / Emergency Transport Request
This sends a critical alert directly into StratoFreight Operations for immediate review.
Live Shipments
Current and upcoming StratoFreight movements.
Saved Routes
Approved lanes and repeat movements for your account.
Contracts
Your active service agreements and commercial terms.
Quotes
Requests, pricing and customer approvals.
Documents & Job Archive
Search completed movements, PODs, invoices and shared delivery evidence.
Invoices
Customer invoice status and printable summaries.
| Invoice | Job | Total | Due | Status |
|---|
Notification Preferences
Company-wide customer notification settings. Manager permission is required to change these.
Portal Security
Delivery Evidence
StratoFreight Driver
StratoFreight Control Room
Live operational picture across jobs, damage exceptions and driver SOS alerts.
Live Operations
Highest priority and nearest deadlines shown first.
Recent Jobs
| Job | Customer | Route | Status | Driver | Value |
|---|
Daily Dispatch Planning
Plan jobs by date, assign drivers and vehicles, and catch clashes before dispatch.
Dispatch Board
Times use the job collection and required delivery window.
Driver Shifts
Vehicle Defects
Smart Dispatch & AOG Command
Rank suitable driver / vehicle combinations using live operations, availability, qualifications, workload and performance.
Recommended Assignments
Highest-scoring suitable combinations appear first. Operations remains in control of the final assignment.
Scoring Logic
AOG Command Rules
Live Operations & Dispatch
Exact office GPS, active movements, dispatch status and operational alerts in one view.
Fleet Map
Office-only exact vehicle positions from driver GPS.
Operations Alerts
Items that may need dispatch attention.
Dispatch Board
Active work grouped by current operational stage.
Create Job
Creates a permanent cloud job record.
Jobs
All authorised users see the same cloud records.
| Job | Customer | Route | Cargo | Status | Driver | Value |
|---|
Journey Status
Operational Control
Priority, delivery deadline and current ETA.
📍 Customer Live Tracking
Share a privacy-safe tracking link with the customer. Exact driver GPS is never exposed.
Customer location is rounded and displayed as an approximate area. No driver name, phone, evidence, pricing or exact coordinates.
Job Details
Chain of Custody
Full custody history is retained here. Scroll inside this panel to view older events.
Commercial / Job Profitability
Internal commercial view. Not visible to Driver or Customer accounts.
Condition / Damage Reports
Cargo condition, damage and other exceptions linked permanently to this job.
Collection Proof
Complete each photo category before leaving collection. You can take multiple photos in every category.
Collection photos
Delivery Proof / POD
Photograph the cargo at handover, then record who accepted it and obtain their signature.
The person accepting the cargo should sign inside the box below.
Delivery photos
Saved signature
Finance
Contracts & Recurring Jobs
Customer agreements, saved routes, recurring schedules and contract profitability.
Create Customer Contract
Add Saved Route
Customer Contracts
Commercial terms and performance by agreement.
Saved Routes
One-click route pricing and job creation.
Create Recurring Schedule
Recurring Schedule Calendar
Schedules generate booked jobs into the normal Dispatch and Driver workflows.
Job Profitability
Revenue, direct costs and actual recorded margin by job.
Commercial Performance
Click a job to open its full cost breakdown.
| Job | Customer | Revenue | Receipt Costs | Direct Costs | Total Cost | Profit | Margin | Target |
|---|
Cost Mix
Commercial Alerts
Fleet Cost Intelligence
Running costs, fuel efficiency, profitability and maintenance planning across the fleet.
Vehicle Performance
Commercial and efficiency view by vehicle.
| Vehicle | Revenue | Recorded Cost | Profit | Cost / Mile | Fuel MPG | Fixed / Mo | Jobs |
|---|
Cost Mix
Where recorded fleet spend is going.
Maintenance & Compliance Planner
MOT, insurance, service and mileage-based maintenance warnings.
Fleet Recommendations
Simple operational prompts based on recorded fleet data.
Fleet & Workforce
Vehicles, drivers, subcontractors and compliance readiness.
Add Vehicle
Add Subcontractor
Fleet
Vehicle availability and compliance.
| Registration | Vehicle | Payload | Status | MOT | Insurance | Service | Driver | GPS |
|---|
Compliance Alerts
Driver Availability
Drivers
Licence, ADR and availability records.
| Name | Phone | Availability | Licence Expiry | ADR | ADR Expiry | Current Job |
|---|
Subcontractors
Approved external transport capacity.
| Company | Contact | Vehicle Types | Status | Insurance | Operator Licence | Rate |
|---|
Vehicle
Vehicle Details
Latest GPS
Add Running Cost / Fuel
Maintenance Log
Cost History
Maintenance History
Driver Profile
Sales & Quotes
Customer records, portal access and quote workflow.
Add Customer
Link Customer Portal Login
Invite the user as role Customer in Admin first, then link that login to the correct customer company.
Manage Customers
Delete unused customer records. Customers with operational or commercial history are protected.
Quote Requests & Sent Quotes
Price customer requests, send quotes and monitor responses.
Create & Send Quote
Create a proactive quote for an existing customer.
Performance & SLA Analytics
Executive operational performance across service levels, customers, drivers and fleet.
SLA Trend
Monthly on-time delivery performance.
Priority Performance
Delivery performance split by normal, urgent, AOG and critical work.
Customer Performance
Volume, service level and revenue by customer.
| Customer | Jobs | On-Time | Revenue | Incidents |
|---|
Driver Performance
Completed jobs, on-time delivery and operational exceptions.
| Driver | Jobs | On-Time | Avg Acceptance | Incidents |
|---|
Vehicle Utilisation
Duty hours and completed work across the selected period.
Operational Exceptions
The jobs and trends management should review first.
Executive Job Performance
Completed jobs ranked by service outcome and timing.
| Job | Customer | Priority | Collection | Delivery | Duration | Driver |
|---|
Driver Timesheets & Payroll
Review shift hours, breaks, overtime and estimated gross driver pay.
Payroll Period
Choose the date range and driver to review.
Driver Pay Profiles
Rates are visible and editable only to Owner, Admin and Finance.
Payroll Controls
Timesheets
Completed driver shifts in the selected period.
| Driver | Date | Shift | Break | Regular | OT | Gross | Status |
|---|
Driver Summary
Totals for the selected period.
| Driver | Shifts | Hours | OT | Approved Gross |
|---|
Customer Communications
Automatic milestone updates, customer preferences and a complete communications history.
Customer Notification Preferences
Choose exactly which milestones each customer receives.
Automatic Milestones
Communications History
Every automated customer message is recorded against its job.
Notifications Centre
Operational alerts, queued customer updates and actions that need attention.
Operational Notifications
System-generated activity and alerts.
Customer Update Queue
Automatically prepared when shipment status changes.
Compliance, Alerts & Audit Trail
Fleet/driver expiry monitoring, private compliance documents and immutable operational history.
Automated Compliance Alerts
Generated from current vehicle, driver, subcontractor and document expiry data.
Upload Compliance Document
Compliance Document Register
Private files with expiry dates and linked assets/people.
Audit Trail
Who changed what and when across jobs, vehicles, costs, receipts, invoices, users and compliance records.
Receipts & Accounting
Review driver expenses, link costs to vehicles/jobs and prepare official accounting sync.
Receipt Review Queue
Driver submissions stay separate until approved.
Accounting Connection
Receipt and invoice records are Xero-ready. The live OAuth connection requires a Xero app Client ID / Client Secret configured server-side.
Invoice Accounting Links
Official accounting status for Strato invoices.
| Invoice | Job | Customer | Total | Accounting | External ID |
|---|
Add Direct Job Cost
Job Evidence / Paper Trail
Start Shift
Pre-Use Vehicle Check
🆘 Driver SOS
Condition / Damage Report
Capture Receipt
Admin
Invite staff and control access to StratoFreight Logistics Control.
Invite User
The user receives an email invitation and is added to your Strato workspace with the selected role.
Role Guide
Invoice & Company Settings
Saved once and automatically applied to every StratoFreight invoice.
Emergency Operations
Set the manager the Driver SOS button should call.
Users & Access
Disable access immediately or change a user's role.
| Name | Role | Access | Added | Actions |
|---|
Documents
Generated from the cloud job record.